nix77 Privacy Policy

1.1 Data Controller. nix77 is the data controller responsible for the personal information collected through the nix77 platform at nix77.bio. When this Privacy Policy refers to "nix77", "we", "us", or "our", it means the nix77 platform and its operating entities responsible for delivering betting, casino, and gaming services to registered players.

1.2 Platform Scope. This Privacy Policy applies to all personal data processed in connection with your use of the nix77 website at nix77.bio, including all pages, mobile interfaces, account dashboard features, payment flows, customer support interactions, and any promotional communications we send to you. It does not apply to third-party websites or services that may be linked from or integrated within the platform — those parties operate under their own privacy policies.

1.3 Agreement to This Policy. By registering an Account on nix77, accessing the platform, or otherwise engaging with our Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. This Policy forms part of the nix77 Terms & Conditions, which you also agree to upon registration.

1.4 Indonesian Market Focus. nix77 is directed primarily at adult players based in Indonesia — specifically those who are 21 years of age or older. References to local banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), and currency (IDR / Rp) throughout this Policy reflect that primary audience and the payment infrastructure we support.

nix77 collects personal data in the following categories. We collect only what is necessary for the purposes described in this Policy.

3.1 Directly From You. The majority of the personal data we hold is provided directly by you. This includes information you enter during account registration (name, email, date of birth, phone number), identity documents submitted for KYC verification, payment details you provide when making a deposit or requesting a withdrawal, and any communications you send to our support team via live chat or email.

3.2 Automatically During Platform Use. When you access and interact with the nix77 platform, we automatically collect certain technical data about your device, browser, and behavior on our pages. This includes your IP address, session timestamps, pages visited, buttons clicked, game sessions initiated, and how you navigate between sections of the platform. This data is collected through cookies, server logs, and analytics tools as described in the Cookies & Tracking section below.

3.3 From Payment Processors. When you initiate a deposit or withdrawal using a local Indonesian bank or e-wallet, nix77 receives a transaction confirmation reference from the relevant payment processor or bank. This confirmation includes the transaction ID, amount in IDR, timestamp, and a masked identifier of the payment method used. We do not receive your full banking credentials from any payment intermediary.

3.4 From Identity Verification Partners. For KYC purposes, nix77 may use third-party identity verification services to cross-check documents you submit against authoritative data sources. These partners process your identity data on our behalf under strict contractual data protection obligations and may not use it for any independent purpose.

3.5 From Publicly Available Sources. In limited circumstances — primarily for fraud prevention and compliance screening — nix77 may supplement the information you provide with data from publicly available sources such as sanctions lists, public records, or fraud-detection databases.

nix77 uses the personal data we collect for the following specific purposes:

• Account Creation and Management: To register your account, authenticate your identity at login, maintain your account preferences, and communicate essential account-related notices (e.g., deposit confirmations, withdrawal processing updates, password reset notifications).
• Service Delivery: To process your bets and wagers across the Sportsbook, live casino, slots, fish shooting games, and slot tournaments; to calculate and credit winnings; to apply bonus funds and wagering requirement tracking; and to deliver the full range of nix77 Services to your account.
• Financial Transaction Processing: To process deposits and withdrawals through your nominated Indonesian bank account or e-wallet, to reconcile transaction records, and to maintain accurate financial records in IDR.
• Identity Verification (KYC): To verify that you are who you say you are, that you meet the minimum age requirement of 21 years, and that you are eligible to use nix77's Services. KYC is a standard anti-fraud and responsible gaming practice applied across the online gaming industry.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, bonus abuse, money laundering, account takeovers, and other prohibited conduct as defined in our Terms & Conditions.
• Responsible Gaming: To monitor player activity for signs of problem gambling, to enforce deposit limits and self-exclusion periods set by players, and to fulfil our obligations under responsible gaming standards. Visit our Responsible Gaming page for more information.
• Customer Support: To respond to your enquiries, resolve complaints, and maintain records of communications with our support team to ensure consistent, high-quality service.
• Platform Improvement: To analyze how players use the nix77 platform, identify performance issues, run A/B tests, and develop new features and game offerings that better serve our Indonesian player base.
• Marketing and Promotions: To send you promotional offers, bonus notifications, and event updates that we believe are relevant to you, where you have opted in to receive such communications. You may opt out at any time via your account notification settings or by contacting support.
• Legal and Regulatory Compliance: To comply with applicable legal obligations, respond to lawful requests from authorities, and enforce our contractual rights under the Terms & Conditions.

nix77 processes your personal data on the following legal grounds:

6.1 No Sale of Personal Data. nix77 does not sell, rent, or trade your personal data to any third party for commercial purposes. This is an absolute commitment with no exceptions.

6.2 Service Providers. We share personal data with carefully selected third-party service providers who assist us in delivering the nix77 platform and Services. These providers act as data processors on our behalf and are contractually prohibited from using your data for any purpose beyond the specific service they perform. Categories of service providers include:

• Payment processing partners facilitating IDR transactions via Indonesian banks and e-wallets;
• Identity verification and KYC partners;
• Fraud detection and anti-money-laundering screening services;
• Cloud hosting and infrastructure providers who store platform data in secure, access-controlled environments;
• Game content providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft) who process game session data to deliver their certified gaming products;
• Customer support platform providers that power our live chat and ticketing systems.

6.3 Legal and Regulatory Disclosure. nix77 may disclose personal data to government authorities, law enforcement agencies, courts, or regulators when required to do so by applicable law, court order, or enforceable governmental request. We will notify you of such a disclosure where we are legally permitted to do so.

6.4 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of nix77's business, personal data held by nix77 may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via the email address registered to your account, and the acquiring entity will be required to honor the commitments made in this Privacy Policy.

6.5 Aggregated and Anonymized Data. nix77 may share aggregated, anonymized statistical data — for example, total player counts by city or aggregate wagering trends — with analytics partners or in public reports. Such data cannot be used to identify any individual player.

7.1 What Are Cookies. Cookies are small text files placed on your device by the nix77 platform when you visit. They allow the platform to remember your preferences, maintain your login session, and collect anonymous usage data to help us improve the platform experience.

7.2 Types of Cookies We Use.

7.3 Managing Cookies. Most web browsers allow you to control cookies through their settings — you can choose to block all cookies, block third-party cookies, or delete existing cookies from your device. Please note that disabling strictly necessary cookies will impair or prevent your ability to log in and use the nix77 platform. Disabling analytics or marketing cookies will not affect your ability to bet, deposit, or withdraw.

7.4 Do Not Track. Some browsers transmit a "Do Not Track" (DNT) signal to websites. nix77 acknowledges DNT signals and, where technically feasible, limits the collection of non-essential tracking data for visitors whose browsers send a DNT signal.

8.1 Technical Safeguards. nix77 implements a layered set of technical security controls to protect your personal data, including:

• SSL/TLS encryption for all data in transit between your device and nix77 servers;
• AES-256 encryption for sensitive personal data stored at rest in our databases;
• Secure, salted hashing for all account passwords — plaintext passwords are never stored;
• Firewall protection, intrusion detection systems, and regular vulnerability scanning across all platform infrastructure;
• Role-based access controls ensuring that nix77 staff can access personal data only to the extent required for their specific job function.

8.2 Organisational Safeguards. Access to personal data within nix77 is restricted on a strict need-to-know basis. Staff who handle personal data are subject to confidentiality obligations and undergo regular training on data protection practices. Access logs are maintained and audited periodically.

8.3 Data Breach Response. In the unlikely event of a personal data breach that poses a risk to the rights and freedoms of affected players, nix77 will notify impacted players without undue delay via their registered email address and will take immediate steps to contain and remediate the breach. We maintain an incident response plan specifically for data security events.

8.4 Your Role in Security. While nix77 takes extensive measures to protect your data, you also play an important role. You are responsible for keeping your nix77 login credentials confidential, using a strong and unique password, and notifying our support team immediately if you suspect unauthorised access to your account.

9.1 Retention Principle. nix77 retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. When data is no longer needed, it is securely deleted or anonymized.

9.2 Retention Periods by Category.

9.3 Deletion Requests. If you request deletion of your personal data (see Clause 10 — Your Rights), nix77 will action your request within 30 days, subject to any legal obligations that require us to retain specific categories of data for a defined period. Where we are required to retain data by law, we will inform you of the applicable retention period and the legal basis for retention.

As a nix77 player, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, contact our support team via live chat or the email address listed in Clause 14.

• Right of Access: You have the right to request a copy of all personal data we hold about you. We will provide this within 30 days of a verified request at no charge for the first request in any 12-month period.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may also update certain information directly within your account dashboard.
• Right to Erasure ("Right to Be Forgotten"): You may request that we delete your personal data. We will comply where the data is no longer necessary for the purpose it was collected, where you have withdrawn consent, or where processing is unlawful — subject to our legal retention obligations as described in Clause 9.
• Right to Restrict Processing: You may request that we limit our processing of your personal data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
• Right to Data Portability: You have the right to receive a copy of the personal data you provided to us in a structured, commonly used, machine-readable format (such as CSV or JSON) where the processing is based on your consent or a contract with us.
• Right to Object: You have the right to object to our processing of your personal data where that processing is based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

11.1 Minimum Age. The nix77 platform is strictly for adults aged 21 and over. We do not knowingly collect personal data from anyone under the age of 21. The minimum age requirement is enforced through our registration process and KYC verification procedures.

11.2 Discovery of Minor's Data. If nix77 discovers or is credibly notified that personal data has been collected from an individual under the age of 21 — whether through a false declaration of age during registration or any other means — we will immediately suspend the relevant account, delete all associated personal data, reverse any financial transactions where possible, and notify our responsible gaming team. Any winnings accrued by an underage account may be forfeited in full.

11.3 Parental or Guardian Reporting. If you are a parent or guardian and you believe that a minor in your care has registered an account on nix77, please contact our support team immediately via live chat or the email address in Clause 14. We will investigate and take appropriate action as quickly as possible.

12.1 Game Provider Interfaces. When you play games powered by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — you interact with game interfaces served under licence by those providers. While these game sessions take place within the nix77 platform environment, the underlying game engine and RNG infrastructure are operated by the relevant game studio. Each studio processes game session data under their own data protection policies and security certifications.

12.2 Payment Gateways. When you initiate a deposit or withdrawal via a local Indonesian bank (such as BCA, BRI, BNI, or Mandiri) or an e-wallet (such as OVO, DANA, or GoPay), the transaction is processed through the relevant bank or payment provider's own infrastructure. nix77 is not responsible for the privacy practices of these external financial institutions. We recommend reviewing their individual privacy policies.

12.3 No Responsibility for Third-Party Policies. nix77 has no control over the content, privacy practices, or data security of any third-party service, payment provider, or game studio outside the nix77 platform boundary. This Privacy Policy applies exclusively to data processing carried out by nix77 directly or by our contracted processors acting on our behalf.

13.1 Right to Update. nix77 reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data practices, platform features, applicable law, or regulatory guidance. The updated policy will be published on this page with a revised effective date at the top of the document.

13.2 Notification of Material Changes. Where changes to this Privacy Policy are material — meaning they significantly affect how we collect, use, or share your personal data — nix77 will notify registered players via email to their registered account address at least fourteen (14) days before the changes take effect. For non-material changes (such as typographic corrections or minor clarifications), updates take effect upon publication without individual notification.

13.3 Continued Use as Acceptance. Your continued use of the nix77 platform after a revised Privacy Policy has taken effect constitutes your acceptance of the updated terms. If you do not agree with any material change to this Policy, you should cease using the platform and may request account closure in accordance with the Terms & Conditions.

13.4 Version History. nix77 maintains an internal record of previous versions of this Privacy Policy. If you require a copy of a previous version for legal or reference purposes, please contact our support team with your request.

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data nix77 holds about you, please reach out through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, in both Indonesian and English, via the support widget accessible on every page of the nix77 platform. Average first response time is under 15 minutes.
• Email: support@nix77.bio (displayed as plain text — not a clickable link). Email responses are typically provided within 24 hours during WIB business hours (Monday to Friday, 08:00–22:00 WIB).

When contacting us with a data rights request (access, rectification, erasure, etc.), please include your registered username or email address and a brief description of your request. We will ask you to complete a brief identity verification step before processing any request that involves disclosing or deleting personal data.

For information about how nix77 handles responsible gaming data, deposit limit settings, or self-exclusion requests, please visit our dedicated Responsible Gaming page.